FAQ – Frequently asked questions from our customers
What heat output should I choose for selecting an AQUAFLAM fireplace insert?
AQUAFLAM fireplace inserts are offered in four output series. To calculate the necessary input, click HERE.
Where are AQUAFLAM fireplace inserts manufactured?
AQUAFLAM fireplace inserts are made exclusively in the Czech Republic.
What is the most convenient way to purchase your products?
The most convenient method – 24 hours daily – is to purchase them through the internet sales point of our exclusive supplier, at www.hsflamingo.com
Can an AQUAFLAM fireplace insert be connected to an extant heating system?
Yes, of course: it is possible to connect a fireplace insert into an extant circulation system along with a boiler.
Can I heat without connecting the calorifier?
Under no circumstances should you heat in the fireplace insert without its being connected to the heating system.
I am a seller of similar equipment. Could I arrange for a visit by a commercial representative of your firm?
ARRANGING A VISIT CAN BE DONE HERE.